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Education

Candle & Product Care Guide

Simple directions for getting the best scent and the longest life from every Grand Candles format.

In short

Trim candle wicks to 1/4 inch before every lighting, let the wax melt fully across the top on the first burn and burn for no more than 4 hours at a time on a heat-safe surface. Flip reed diffuser reeds to refresh the scent, let wax melts cool before replacing them, and spray room and linen sprays onto fabric for the longest-lasting scent.

How to burn a soy candle

  1. Trim the wick

    Trim the wick to 1/4 inch before every lighting.

  2. Take your time on the first burn

    Let the wax melt fully across the top of the jar on the first burn; this helps prevent tunneling later.

  3. Keep burns under 4 hours

    Burn your candle for no more than 4 hours at a time.

  4. Choose a safe spot

    Always place your candle on a heat-safe surface away from drafts, children, pets and anything flammable.

Caring for every format

Reed Diffusers

Place the reeds into the diffuser bottle and let the fragrance absorb and disperse naturally.

Flip the reeds carefully. Flipping more often increases fragrance strength, while flipping less often helps the diffuser last longer.

Reed diffusers are designed to last approximately 2–4 months, depending on room size, airflow, temperature and how often the reeds are flipped or replaced.

Keep away from children, pets, finished surfaces, fabrics, direct sunlight and heat sources.

Shop reed diffusers

Wax Melts

Place a cube in your wax warmer and allow it to melt fully to release the fragrance. Let the wax cool and solidify before removing or replacing it.

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Room & Linen Sprays

Spritz as often as desired to enhance a room or freshen linens. The aroma lasts several hours and lingers longest when sprayed directly onto fabric.

Shop room & linen sprays

Car Diffusers

Remove the wooden lid, pull out the white stopper and attach the metal clip around the threaded top of the bottle. Replace the wooden lid, insert the reed sticks into the holes on the lid and clip the diffuser onto a vent in your car.

Shop car diffusers

Care questions

How long should I burn a candle the first time?

Let the wax melt fully across the top of the jar on the first burn; this helps prevent tunneling later.

How often should I trim the wick?

Trim the wick to 1/4 inch before every lighting.

How long can I burn a candle at once?

Burn your candle for no more than 4 hours at a time.

How do I make a reed diffuser smell stronger?

Flip the reeds carefully. Flipping more often increases fragrance strength, while flipping less often helps the diffuser last longer.

How long does a reed diffuser last?

Reed diffusers are designed to last approximately 2–4 months, depending on room size, airflow, temperature and how often the reeds are flipped or replaced.

How do I set up a car diffuser?

Remove the wooden lid, pull out the white stopper and attach the metal clip around the threaded top of the bottle. Replace the wooden lid, insert the reed sticks into the holes on the lid and clip the diffuser onto a vent in your car.

Ready to refresh a favorite?

Refill the reed diffuser you already own, or learn what goes into each format.